Privacy Policy

​Effective Date: 1st October 2025
Company: Traditional African Homestays South Africa (TAHS-SA)
Website: homestaysa.com

1. Introduction

At TAHS-SA, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and safeguard your data when you visit our website, book a homestay, or subscribe to our mailing list.

By using this site or sharing your details with us, you agree to the practices described below.

2. Information We Collect

We may collect the following personal information:

• Name and contact details (email, phone number, address)

• Booking and payment information

• Travel preferences and enquiry details

• Email subscription preferences

• Any information you voluntarily provide when contacting us

We also collect non-identifiable information such as browser type, IP address, and pages visited for analytics purposes.

3. How We Use Your Information

We process your personal information to:

• Confirm and manage bookings or enquiries

• Send you updates, offers, and newsletters (with your consent)

• Improve our website, services, and customer experience

• Comply with legal obligations

We will only use your information for the purposes you agreed to and will not sell or share it with unauthorised third parties.

4. Marketing & Communications

If you opt in to our mailing list, you will receive occasional emails with offers, community news, and updates.

• You can unsubscribe at any time by clicking the link in our emails.

• We use secure third-party email platforms that comply with POPIA and GDPR standards.

5. Data Sharing

We may share your information with:

• Our trusted homestay hosts, guides, and service providers (only where necessary to deliver your booking)

• Service partners such as payment processors or IT support providers, under strict confidentiality

• Legal or regulatory authorities if required by law

We will never sell your data to third parties.

6. Data Storage & Security

We store your personal data securely and take appropriate technical and organisational measures to protect it against loss, misuse, or unauthorised access.

We will only retain your information for as long as necessary to fulfil the purposes outlined above or as required by law.

7. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw your consent for marketing at any time

• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed

8. Cookies

Our website may use cookies to improve browsing and personalise your experience. You can adjust your browser settings to refuse cookies, but this may affect certain site functions.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

TAHS-SA (Traditional African Homestays South Africa)
Email: booking@tgchomestays.com
Phone: +27 84 584 4884